You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iPhone 12 mini is frozen; cannot swipe to unlock

my iPhone 12 mini is frozen; cannot swipe to unlock


iPhone 12 mini, iOS 14

Posted on Oct 17, 2021 10:50 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2021 10:58 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF)


Axel F.

3 replies
Question marked as Top-ranking reply

Oct 17, 2021 10:58 AM in response to DF9828

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF)


Axel F.

my iPhone 12 mini is frozen; cannot swipe to unlock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.