You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Maximum amount of AirTags

I bought 16 airtags to put them in all my important bags and accessories.

When adding 15th AirTag to my kit I got a message “Cannot setup this AirTag; Your Apple ID cannot add another airtag until one or more have been removed.”

All information I can find online is that I should be limited to 16 airtags, but I’m stuck on the 15th. All of them are engraved too, so I can’t resell.

Anything can be done about this? Any workaround?

Thanks!

Posted on Oct 17, 2021 11:20 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2021 5:24 PM

I was able to find a solution online for being stuck at 14 airtags. I have my airpod pros connected to my account and available in Find My. Apparently the airtag limit counts the two airpod pro buds as two airtags IF added before a maximum of 16 airtags have been added to your account. Unpairing the airpod pros allowed me to add my two remaining airtags making my total connected equal 16. After successfully pairing the airtags I was able to pair the airpod pros with no issue and they appear to have the same Find My functionality as before.

64 replies
Question marked as Top-ranking reply

Dec 1, 2021 5:24 PM in response to timgvr

I was able to find a solution online for being stuck at 14 airtags. I have my airpod pros connected to my account and available in Find My. Apparently the airtag limit counts the two airpod pro buds as two airtags IF added before a maximum of 16 airtags have been added to your account. Unpairing the airpod pros allowed me to add my two remaining airtags making my total connected equal 16. After successfully pairing the airtags I was able to pair the airpod pros with no issue and they appear to have the same Find My functionality as before.

Nov 17, 2021 2:02 AM in response to nicko360

Hi guys, since now I’m not the only one with the issue, I have reached out to Apple support team. It’s indeed not expected behavior.

Maybe it’s related to the amount of Bluetooth devices connected at this given moment to your iPhone.

I’ll report back once tech team reaches back out to me. 💪🏻

Nov 15, 2021 7:31 PM in response to timgvr

I am also getting this error. I bought a 4 pack of airtags, tried all of them and none of them will work. I have tried all the steps that apple support, youtube, Etc., suggest connecting them but get nowhere. I have taken the batteries out of all of them except one to try and connect but that didn't work either. I have never connected an airtag before and I don't have any currently connected to my apple id.

Nov 22, 2021 6:17 PM in response to Karapet

From Apple's Support article: Add an AirTag in Find My on iPhone



Add an AirTag

  1. Go to the Home Screen on your iPhone.
  2. Remove the battery tab from the AirTag (if applicable), then hold it near your iPhone.
  3. Tap Connect on the screen of your iPhone.
  4. Choose a name from the list or choose Custom Name to type a name and select an emoji, then tap Continue.
  5. Tap Continue to register the item to your Apple ID, then tap Finish.


NB: SECOND METHOD


You can also register an AirTag in the Find My app. Do either of the following:

  • Tap , then choose Add AirTag.
  • Tap Items at the bottom of the screen, scroll to the bottom of the Items list, tap Add New Item, then tap Add AirTag.

If the item is registered to someone else’s Apple ID, they need to remove it before you can add it.

See Remove an AirTag or other item from Find My on iPhone.


Complete article: https://support.apple.com/en-au/guide/iphone/iphf666e9559/ios

Oct 17, 2021 10:23 PM in response to timgvr

Hi timgvr,

Welcome to the Apple Community.


Seems if you have multiple AirTags to set up,

you may need to make sure that only one is near your device at the one time.


Scroll to: "If you can't set up your AirTag"

https://suppohttps://support.apple.com/en-au/HT212251


These steps are the only way to remove an item from an Apple ID.

Apple can't remove Pairing Lock for you. 

https://support.apple.com/en-au/HT210982


If needed:

How to reset your AirTag

https://support.apple.com/en-au/HT212251


Apple Support have an airtag info. website:


Eg: Call a Specialist or chat online.

Call 1-800-MY-APPLE.


https://www.apple.com/airtag/


Hope there's something helpful / useful to you here :-)

Nov 16, 2021 11:45 AM in response to JDChico

It may be worth persevering, to learn the skills of using airTags expertly.

(Seems registering each airTag with your Apple ID is necessary.)


Set up your AirTag using your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT210973


Add an AirTag in Find My on iPhone

https://support.apple.com/en-au/guide/iphone/iphf666e9559/ios


How to reset your AirTag

https://support.apple.com/en-us/HT212251


All the best :-)

Nov 18, 2021 4:42 AM in response to timgvr

Also having this issue. Been trying to google this for a few weeks so glad to find your thread. I have 14 and on trying to add the 15th I get this exact same error.


I called Apple support but the lower tier techs just kind of gave me the usual run around after confirming that the limit is 16-- mostly a waste of a couple of hours. What I was hoping for was for them to just submit my ticket to higher tier support who could get back with me if they needed to see some logs or something. However, I was just never able to make that tech support break through.


I troubleshoot I removed my 14th AirTag and tried to add it back and it wouldn't let me. It wouldn't let me add a brand new one either. Frustrating. After waiting a week, I tried adding the original 14th AirTag and it worked....but still running into the error on the 15th.


I haven't seen many people with this problem unfortunately. Considering how well these work and how many Apple must be selling, I am surprised that more people haven't been having this issue. Reddit and Macrumors responses are mostly "why do you need so many??".


I suspect (with no evidence) that this could be quickly solved by looking at some logs. I also suspect this might be a server-side limit that might be being imposed based on some flags that Apple might be detecting.


Nov 29, 2021 7:23 PM in response to david_potato05

Just to confirm, they had you log off (sign off) on your iPhone and sign back on? Just iPhone and not other devices you might have? I've since upgraded my phone and still have this issue. I'm reluctant to sign off my iPhone because turning it back on will initiate resync of everything on the phone and that takes days. I may get around to trying this but unable too right now.

Dec 1, 2021 10:27 AM in response to timgvr

I'm encountering the exact same issue as the previous poster.


My Apple ID is linked to 14 Airtag. If I try to add another Airtag, I get the same message as posted above "Your apple ID cannot add another Airtag until one or more have been removed. "


I just got back from an appointment with the Genius Bar of a local Apple Store, and they were stumped. Although there are various non-Apple articles online that indicate the Airtag limit per Apple ID is 16, Apple's support team could find no official documentation indicating a specific number.


At this point, I suspect that the actual Airtag limit per Apple ID is 14, not 16. It would be very helpful if Apple could officially confirm the limit so that there is some clarity on this.



Maximum amount of AirTags

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.