I bought 16 airtags to put them in all my important bags and accessories.
When adding 15th AirTag to my kit I got a message “Cannot setup this AirTag; Your Apple ID cannot add another airtag until one or more have been removed.”
All information I can find online is that I should be limited to 16 airtags, but I’m stuck on the 15th. All of them are engraved too, so I can’t resell.
Anything can be done about this? Any workaround?
Thanks!
AAGism wrote:
I was able to find a solution online for being stuck at 14 airtags. I have my airpod pros connected to my account and available in Find My. Apparently the airtag limit counts the two airpod pro buds as two airtags IF added before a maximum of 16 airtags have been added to your account. Unpairing the airpod pros allowed me to add my two remaining airtags making my total connected equal 16. After successfully pairing the airtags I was able to pair the airpod pros with no issue and they appear to have the same Find My functionality as before.
This also is how I ended up getting it to work. However I only had 4 Airtags on my account. I suspect it is not actually counting the AirPod Pros as tags, but somehow having them associated with your iCloud account is causing an issue anyway.
If enough people send feedback to the right people at Apple, it may initiate change.
There's a webpage / form for AirTag feedback (link below):
Apple welcomes your feedback on its products.
I had a similar issue. When I first tried to set up a set of AirTags I received this error. I needed to remove all airpods on my device, connect the AirTags and then re-add my airPods. Contacted support about this issue, said it was a bug or just a need to upgrade software eventually.
So, Apple senior advisor figured it out for me, but a slight pain. I “forget this device” on all my Bluetooth connections. Immediately after, I was able to add my first 4 AirTags without issues. Currently reconnecting all of my Bluetooth devices. Hope this helps.
thank you
Pancake Bill, do you have another iOS device--iPad, iPod, etc.--you could try pairing the AirTags with? Or even a friend's iPhone to test your AirTags (then unpairing from that after the test). The other thing to possibly try is to remove all your AirTags and start over. Before that, however, did you reset the not-yet-paired AirTags before trying to pair them--removing the battery something like five times until you hear a different sound? Instructions for this are on the Apple website. Also consider rebooting your phone right before you try to pair again.
I would delete the watch as well just to rule out all Bluetooth issues.
Hi timgvr,
Welcome to the Apple Community.
Seems if you have multiple AirTags to set up,
you may need to make sure that only one is near your device at the one time.
Scroll to: "If you can't set up your AirTag"
https://suppohttps://support.apple.com/en-au/HT212251
These steps are the only way to remove an item from an Apple ID.
Apple can't remove Pairing Lock for you.
https://support.apple.com/en-au/HT210982
If needed:
How to reset your AirTag
https://support.apple.com/en-au/HT212251
Apple Support have an airtag info. website:
Eg: Call a Specialist or chat online.
Hope there's something helpful / useful to you here :-)
removing various airpods, installing new airtags and re-installing the airpods worked for me... some apple guy in an apple store told me he knew of a customer who went well over the supposed 16 limit. has anybody tried?
i wasnt able to add ANY air tags. Once i "forgot the airpods" i was able to install 3 more with no issue
Go to Settings > General > Reset > Reset Network Settings. It works for me
Unpair all Bluetooth devices and try again.
I am also getting this error. I bought a 4 pack of airtags, tried all of them and none of them will work. I have tried all the steps that apple support, youtube, Etc., suggest connecting them but get nowhere. I have taken the batteries out of all of them except one to try and connect but that didn't work either. I have never connected an airtag before and I don't have any currently connected to my apple id.
I have this same problem. I have 2 Air Tags currently set up and can't add a third. How far away from my first two do I need to be? This seems ridiculous. Just bought a second 4-pack and considering returning.
Hi guys, since now I’m not the only one with the issue, I have reached out to Apple support team. It’s indeed not expected behavior.
Maybe it’s related to the amount of Bluetooth devices connected at this given moment to your iPhone.
I’ll report back once tech team reaches back out to me. 💪🏻
Same here. I couldn’t even add one because it said I needed to remove devices from my iCloud account.
I was able to get one to work via my iPad by signing out and signing in. Tried on the second AirTag. Removed the first and added the second. Still stuck at one.
I have done every step and spoken to tier 2. I am going to call back and have it escalated because this is clearly an iCloud/software issue.
I just bought the 13 pro (had XR before) and still can’t add another AirTag (was only able to add one before). Definitely don’t have 16 devices on Find My. I agree that it seems this isn’t a phone issue, but an issue associated with the account/cloud. Also, it’s not an issue with defective air tags because someone else tested one of mine and it worked fine for them.
Maximum amount of AirTags
