Maximum amount of AirTags

I bought 16 airtags to put them in all my important bags and accessories.

When adding 15th AirTag to my kit I got a message “Cannot setup this AirTag; Your Apple ID cannot add another airtag until one or more have been removed.”

All information I can find online is that I should be limited to 16 airtags, but I’m stuck on the 15th. All of them are engraved too, so I can’t resell.

Anything can be done about this? Any workaround?

Thanks!

Posted on Oct 17, 2021 11:20 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 1:22 PM

AAGism wrote:

I was able to find a solution online for being stuck at 14 airtags. I have my airpod pros connected to my account and available in Find My. Apparently the airtag limit counts the two airpod pro buds as two airtags IF added before a maximum of 16 airtags have been added to your account. Unpairing the airpod pros allowed me to add my two remaining airtags making my total connected equal 16. After successfully pairing the airtags I was able to pair the airpod pros with no issue and they appear to have the same Find My functionality as before.


This also is how I ended up getting it to work. However I only had 4 Airtags on my account. I suspect it is not actually counting the AirPod Pros as tags, but somehow having them associated with your iCloud account is causing an issue anyway.

64 replies

Nov 16, 2021 11:45 AM in response to JDChico

It may be worth persevering, to learn the skills of using airTags expertly.

(Seems registering each airTag with your Apple ID is necessary.)


Set up your AirTag using your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT210973


Add an AirTag in Find My on iPhone

https://support.apple.com/en-au/guide/iphone/iphf666e9559/ios


How to reset your AirTag

https://support.apple.com/en-us/HT212251


All the best :-)

Nov 18, 2021 4:42 AM in response to timgvr

Also having this issue. Been trying to google this for a few weeks so glad to find your thread. I have 14 and on trying to add the 15th I get this exact same error.


I called Apple support but the lower tier techs just kind of gave me the usual run around after confirming that the limit is 16-- mostly a waste of a couple of hours. What I was hoping for was for them to just submit my ticket to higher tier support who could get back with me if they needed to see some logs or something. However, I was just never able to make that tech support break through.


I troubleshoot I removed my 14th AirTag and tried to add it back and it wouldn't let me. It wouldn't let me add a brand new one either. Frustrating. After waiting a week, I tried adding the original 14th AirTag and it worked....but still running into the error on the 15th.


I haven't seen many people with this problem unfortunately. Considering how well these work and how many Apple must be selling, I am surprised that more people haven't been having this issue. Reddit and Macrumors responses are mostly "why do you need so many??".


I suspect (with no evidence) that this could be quickly solved by looking at some logs. I also suspect this might be a server-side limit that might be being imposed based on some flags that Apple might be detecting.


Nov 22, 2021 6:17 PM in response to Karapet

From Apple's Support article: Add an AirTag in Find My on iPhone



Add an AirTag

  1. Go to the Home Screen on your iPhone.
  2. Remove the battery tab from the AirTag (if applicable), then hold it near your iPhone.
  3. Tap Connect on the screen of your iPhone.
  4. Choose a name from the list or choose Custom Name to type a name and select an emoji, then tap Continue.
  5. Tap Continue to register the item to your Apple ID, then tap Finish.


NB: SECOND METHOD


You can also register an AirTag in the Find My app. Do either of the following:

  • Tap , then choose Add AirTag.
  • Tap Items at the bottom of the screen, scroll to the bottom of the Items list, tap Add New Item, then tap Add AirTag.

If the item is registered to someone else’s Apple ID, they need to remove it before you can add it.

See Remove an AirTag or other item from Find My on iPhone.


Complete article: https://support.apple.com/en-au/guide/iphone/iphf666e9559/ios

Nov 29, 2021 7:23 PM in response to david_potato05

Just to confirm, they had you log off (sign off) on your iPhone and sign back on? Just iPhone and not other devices you might have? I've since upgraded my phone and still have this issue. I'm reluctant to sign off my iPhone because turning it back on will initiate resync of everything on the phone and that takes days. I may get around to trying this but unable too right now.

Dec 1, 2021 5:24 PM in response to timgvr

I was able to find a solution online for being stuck at 14 airtags. I have my airpod pros connected to my account and available in Find My. Apparently the airtag limit counts the two airpod pro buds as two airtags IF added before a maximum of 16 airtags have been added to your account. Unpairing the airpod pros allowed me to add my two remaining airtags making my total connected equal 16. After successfully pairing the airtags I was able to pair the airpod pros with no issue and they appear to have the same Find My functionality as before.

Dec 4, 2021 12:46 AM in response to Bosher81

thanks! i have been stuck on this issue for weeks. apple support and the half dozen people i contacted there were totally incompetent on the question and i became quite disappointed. i returned the 4 last airtags i bought but now will buy them again and try connecting after temporarily disabling the 3 airpods i have. i also noticed that 2 airtags i left with my mother (who only has an "old" ipad) did not update their firmware and was led to think this could be the solution but the procedure depicted here makes more sense... it remains disappointing that apple produced such a flaw in a new device launch

Dec 4, 2021 10:31 PM in response to timgvr

We’ll, I bought one and it was stolen from my car, so I put it on Lost Mode. I can see where it is but it’s not worth the hassle to confront the person, (assuming I could even know for sure which specific person was the actual thief…) So I put that one in lost mode and bought 4 more Now the Find My app won’t let me activate even ONE of the four new ones because it gives me this same error, that I have to remove one before I can activate this new one. So we’re not talking 14-16 additions, just one! Please let me know if anyone finds a solution, otherwise these are useless to me. When they work, they are amazing, and amazingly accurate.

Dec 23, 2021 7:47 PM in response to KTOT2

I can't see a way to edit my previous post. I see AAGism posted the same workaround, with more detail earlier (and someone expanded on it Dec. 7). That has been my experience exactly. Apple support people need to become aware of this workaround (I talked to several senior support people and none had a workaround that worked), and Apple Engineering needs to fix the obvious problem, of course. Meantime, however, if you don't have AirPods I'd recommend trying other devices you have paired though I have a number of non-AirPod devices paired and none of them interfered with the AirTags pairing activities.

Jan 3, 2022 5:58 AM in response to cooter32

Trying to setup my son’s AirTag, we have tried ALL of these options (not removed the watch). The error we get is “Maximum Items Added” but he only has 3 items connected to his Apple ID (watch, AirPod Pros, iPad)! I removed Bluetooth connections (non-Apple laptop & AirPod Pros), rebooted phone and still get same error… his Tag will connect to my phone just fine! Any other possibilities to try?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Maximum amount of AirTags

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.