Update download failed
Have an iPad Air 2 trying to update iPadOS 14.8 and get a Software Update Failed when trying to download. I’ve tried recommended troubleshooting with reset but still get error.
iPad Air 2, iPadOS 14
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Have an iPad Air 2 trying to update iPadOS 14.8 and get a Software Update Failed when trying to download. I’ve tried recommended troubleshooting with reset but still get error.
iPad Air 2, iPadOS 14
If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:
Update your iPhone, iPad or iPod touch – Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
If your iPhone, iPad or iPod touch won’t update - Apple Support
iOS update and restore errors – Apple Support
If you continue to experience difficulties with direct update from iPad Settings, you may have more success if you perform the update using a PC or Mac computer. To do so you will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support
You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.
NB: “Offloading” Apps can be an effective method of creating temporary space for the software update.
https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/
Similarly, performing the update using a computer requires less free space than the OTA update from settings. OTA requires space to download, more space to unpack and verify, and “working space” to install.
If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:
Update your iPhone, iPad or iPod touch – Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
If your iPhone, iPad or iPod touch won’t update - Apple Support
iOS update and restore errors – Apple Support
If you continue to experience difficulties with direct update from iPad Settings, you may have more success if you perform the update using a PC or Mac computer. To do so you will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support
You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.
NB: “Offloading” Apps can be an effective method of creating temporary space for the software update.
https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/
Similarly, performing the update using a computer requires less free space than the OTA update from settings. OTA requires space to download, more space to unpack and verify, and “working space” to install.
How much free space do you have on your iPad? Did you make a full backup to a computer or the Cloud before attempting to update?
I have 3 GB. I did not make a backup to a computer or the Cloud.
3 GB is insufficient to update the iPad.
Do backup before performing any update.
You need to maintain more than 4 GB of free space after having made the installation of iPad OS.
Update download failed