My Apple Card balance is greater than the total of the listed transactions. After 6 days one transaction still has not appeared but is part of the balance. Is this normal for Exxon purchases? Other purchases appear within a day.
iPhone SE
Hi, I noticed something similar the first time I used the card at an Exxon/Mobil station. It was listed as pending for 5 or 6 days, then was finalized. I now have my Apple Card in the Exxon app and have no issue with their transactions. I also get additional Exxon points and the cash price when I use their app. Link to app,
https://apps.apple.com/us/app/exxon-mobil-rewards/id668175318
You may also want to reach out to the Apple Card support team at Goldman Sachs.
CONTACTING — Goldman Sachs Bank
• Using Messages; chat with an Apple Card specialis,
• Call toll-free at 877-255-5923; or
• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.
This is a user to user community and we do not have access to your personal or financial information. I hope this helps.
Hi, I noticed something similar the first time I used the card at an Exxon/Mobil station. It was listed as pending for 5 or 6 days, then was finalized. I now have my Apple Card in the Exxon app and have no issue with their transactions. I also get additional Exxon points and the cash price when I use their app. Link to app,
https://apps.apple.com/us/app/exxon-mobil-rewards/id668175318
You may also want to reach out to the Apple Card support team at Goldman Sachs.
CONTACTING — Goldman Sachs Bank
• Using Messages; chat with an Apple Card specialis,
• Call toll-free at 877-255-5923; or
• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.
This is a user to user community and we do not have access to your personal or financial information. I hope this helps.
Thanks Jeff for your reply and helpful suggestion. I'll contact Goldman Sachs to see what the problem might be.
I have been using the Exxon app in conjunction with my Apple Card with no undo problem except for a minor accounting delay of a day or two. I too like the extra Exxon points, especially with today's gas prices.
Your welcome.
My Apple Card balance is greater than total of the listed transactions. After 6 days one transaction still has not appeared.
