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my IphoneX is crashing on then off without time to unlock or back up.
it crashed during backup. what can i do to restore or back up to open from online?
iPhone X, iOS 14
Hello there,
If your device is unexpectedly restarting before it allows you to do anything, it could very well be related to low storage capacity. I would recommend first trying to restore your device using a Mac or Windows PC and set it up as new.
Here is a link that can show you how to restore your iPhone: https://support.apple.com/en-us/HT201252
If your issue persists after setting up as new, then your issue will be hardware related and may need some repair. If you have AppleCare+, you’ll want to get in contact with Apple for support.
If have insurance with your cellular service provider, you’ll want to contact them for further service instructions.
If you do not have any type of insurance or warranty on your iPhone, you can still contact Apple to have them run diagnostics on your device. From what I understand, they don’t charge unless you decide to proceed with a repair or replacement.
Hope this helps!
Hello there,
If your device is unexpectedly restarting before it allows you to do anything, it could very well be related to low storage capacity. I would recommend first trying to restore your device using a Mac or Windows PC and set it up as new.
Here is a link that can show you how to restore your iPhone: https://support.apple.com/en-us/HT201252
If your issue persists after setting up as new, then your issue will be hardware related and may need some repair. If you have AppleCare+, you’ll want to get in contact with Apple for support.
If have insurance with your cellular service provider, you’ll want to contact them for further service instructions.
If you do not have any type of insurance or warranty on your iPhone, you can still contact Apple to have them run diagnostics on your device. From what I understand, they don’t charge unless you decide to proceed with a repair or replacement.
Hope this helps!
Restoring your iPhone using a Mac or Windows PC WILL delete all personal information, it will also remove the current version of iOS installed and install a fresh version of the latest release.
If you’ve already attempted clearing up some available storage, and your issue persists, restoring the phone will be the next best troubleshooting step.
Will this reset, delete all my photos and info on my phone?
my IphoneX is crashing during update out of space i guess. What can I do to open it and restore function?
