My son unwittingly entered many wrong passwords before he told me he had not changed his 4 digit pin to a 6 digit pin, and we realised this had changed after an automatic most recent ios update today. I have tried 123456 and 000000, but neither worked. Any ideas most appreciated.
iPad (6th gen) WiFi
Lucy_Skye wrote:
My son unwittingly entered many wrong passwords before he told me he had not changed his 4 digit pin to a 6 digit pin, and we realised this had changed after an automatic most recent ios update today. I have tried 123456 and 000000, but neither worked. Any ideas most appreciated.
An iPad passcode cannot be reset or modified from another device. If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Lucy_Skye wrote:
My son unwittingly entered many wrong passwords before he told me he had not changed his 4 digit pin to a 6 digit pin, and we realised this had changed after an automatic most recent ios update today. I have tried 123456 and 000000, but neither worked. Any ideas most appreciated.
An iPad passcode cannot be reset or modified from another device. If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Lucy_Skye Said:
"6 digit passcode required after ios update: My son unwittingly entered many wrong passwords before he told me he had not changed his 4 digit pin to a 6 digit pin, and we realised this had changed after an automatic most recent ios update today. I have tried 123456 and 000000, but neither worked. Any ideas most appreciated."
-------
Hold It Right There!:
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
If locked out...
Have any Proof of Purchase?
Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.
Apple Support Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Lucy_Skye Said:
"6 digit passcode required after ios update: [...]I have proof of purchase. Each time I try to follow the instructions for a disabled ipad it takes it as an attempted password entry and makes us wait another hour. Looks like a trip to our local Apple supplier. Thanks for your help."
-------
You are welcome.
Where to Go from here:
Contact Apple Support within the next hour or so. Let them know where this all stands. The action getting locked out is a theft deterrent of Apple's.
Apple Support Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
More information, seems he tried to change his password without my authorising password and cancelled the process halfway through. Now this situation. I have proof of purchase. Each time I try to follow the instructions for a disabled ipad it takes it as an attempted password entry and makes us wait another hour. Looks like a trip to our local Apple supplier. Thanks for your help.
6 digit passcode required after ios update
