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Hoosifer Author

Level 1

4 points

1 of 2 Apple IDs are invalid or not supported

iPhone 6s, iOS 15

Posted on Oct 18, 2021 1:41 AM

Top-ranking reply

Limnos

Level 10

418,933 points

Posted on Oct 18, 2021 6:33 AM

Error messages:

- Cannot reset password

- This Apple ID is either not valid or not supported.

There is no Apple Support document specifically addressing these messages that I can find but these links have been Recommended by Apple ( https://discussions.apple.com/thread/7417834 ) and others with this problem:

If your Apple ID is locked or disabled --> https://support.apple.com/HT204106

Contact Apple for help with Apple ID security --> https://support.apple.com/HT204169

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1 of 2 Apple IDs are invalid or not supported

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