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1 of 2 Apple IDs are invalid or not supported

iPhone 6s, iOS 15

Posted on Oct 18, 2021 1:41 AM

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Question marked as Best reply

Posted on Oct 18, 2021 6:33 AM

Error messages:

- Cannot reset password

- This Apple ID is either not valid or not supported.


There is no Apple Support document specifically addressing these messages that I can find but these links have been Recommended by Apple ( https://discussions.apple.com/thread/7417834 ) and others with this problem:


If your Apple ID is locked or disabled --> https://support.apple.com/HT204106


Contact Apple for help with Apple ID security --> https://support.apple.com/HT204169



1 reply
Question marked as Best reply

Oct 18, 2021 6:33 AM in response to Hoosifer

Error messages:

- Cannot reset password

- This Apple ID is either not valid or not supported.


There is no Apple Support document specifically addressing these messages that I can find but these links have been Recommended by Apple ( https://discussions.apple.com/thread/7417834 ) and others with this problem:


If your Apple ID is locked or disabled --> https://support.apple.com/HT204106


Contact Apple for help with Apple ID security --> https://support.apple.com/HT204169



1 of 2 Apple IDs are invalid or not supported

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