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I have a billing problem for Apple

I received an email saying I was responsible for 199 payment for Apple Music which is something I never signed up for how do I eliminate this payment and how was the payment made when you have no credit card

iPhone 8, iOS 14

Posted on Oct 18, 2021 7:32 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2021 8:27 AM

If you are in the U.S., there is no Apple Music plan that costs $199 and the message is a scam.


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


1 reply
Question marked as Top-ranking reply

Oct 18, 2021 8:27 AM in response to debb1322

If you are in the U.S., there is no Apple Music plan that costs $199 and the message is a scam.


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


I have a billing problem for Apple

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