You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pencil compatibility

I recently got a second generation Apple Pencil for my iPad (9th generation). It was personalized and I now know it’s not compatible with my iPad. Is there anyway I can send this one in and get one for mine in replacement, or no because it was personalize

Posted on Oct 18, 2021 1:41 PM

Top-ranking reply

MichelPM

Level 10

81,284 points

Posted on Oct 18, 2021 1:56 PM

You need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Pencil looked at and options presented you.

Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.

by installing and using the Apple Support app found in the iOS App Store.

Tap the iOS App Store link below.

https://apps.apple.com/us/app/apple-support/id1130498044

Call contact Apple via the support numbers found in the link bekow.

Contact - How to Contact Us - Apple

Tap the link below.

https://www.apple.com/contact/

Best of Luck to You!

View in context

Apple Pencil compatibility

Similar questions