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How to replace Apple Pencil Gen 2 from Amazon

Hi.. I purchased Apple pencil Gen 2 few days back for my ipad from Amazon.

Upon delivery I got to know it is not compatible with my ipad(5th Generation)

Is there anyway I can replace this? :(

iPad

Posted on Jun 21, 2021 11:36 PM

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Question marked as Top-ranking reply

Posted on Jun 22, 2021 2:12 AM

You will need to seek assistance from the retailer from whom you purchased the incorrect Pencil - in this case, Amazon.


Unless you are making a claim under Apple’s limited one-year product warranty, Apple will not “exchange” products purchased in-error through third-party retailers.


iPad5 does not support Apple Pencil. For future reference, here is link to the full compatibility list for Apple Pencil and iPad:

Apple Pencil compatibility - Apple Support


2 replies
Question marked as Top-ranking reply

Jun 22, 2021 2:12 AM in response to Indushree_shenoy

You will need to seek assistance from the retailer from whom you purchased the incorrect Pencil - in this case, Amazon.


Unless you are making a claim under Apple’s limited one-year product warranty, Apple will not “exchange” products purchased in-error through third-party retailers.


iPad5 does not support Apple Pencil. For future reference, here is link to the full compatibility list for Apple Pencil and iPad:

Apple Pencil compatibility - Apple Support


How to replace Apple Pencil Gen 2 from Amazon

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