How to replace Apple Pencil Gen 2 from Amazon
Hi.. I purchased Apple pencil Gen 2 few days back for my ipad from Amazon.
Upon delivery I got to know it is not compatible with my ipad(5th Generation)
Is there anyway I can replace this? :(
iPad
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Hi.. I purchased Apple pencil Gen 2 few days back for my ipad from Amazon.
Upon delivery I got to know it is not compatible with my ipad(5th Generation)
Is there anyway I can replace this? :(
iPad
You will need to seek assistance from the retailer from whom you purchased the incorrect Pencil - in this case, Amazon.
Unless you are making a claim under Apple’s limited one-year product warranty, Apple will not “exchange” products purchased in-error through third-party retailers.
iPad5 does not support Apple Pencil. For future reference, here is link to the full compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
You will need to seek assistance from the retailer from whom you purchased the incorrect Pencil - in this case, Amazon.
Unless you are making a claim under Apple’s limited one-year product warranty, Apple will not “exchange” products purchased in-error through third-party retailers.
iPad5 does not support Apple Pencil. For future reference, here is link to the full compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
Have you checked to see if you can return it for an exchange or refund?
Often there’s a date before which an item can be returned even from third party sellers.
How to replace Apple Pencil Gen 2 from Amazon