How to replace Apple Pencil Gen 2 from Amazon
Hi.. I purchased Apple pencil Gen 2 few days back for my ipad from Amazon.
Upon delivery I got to know it is not compatible with my ipad(5th Generation)
Is there anyway I can replace this? :(
iPad
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi.. I purchased Apple pencil Gen 2 few days back for my ipad from Amazon.
Upon delivery I got to know it is not compatible with my ipad(5th Generation)
Is there anyway I can replace this? :(
iPad
You will need to seek assistance from the retailer from whom you purchased the incorrect Pencil - in this case, Amazon.
Unless you are making a claim under Apple’s limited one-year product warranty, Apple will not “exchange” products purchased in-error through third-party retailers.
iPad5 does not support Apple Pencil. For future reference, here is link to the full compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
You will need to seek assistance from the retailer from whom you purchased the incorrect Pencil - in this case, Amazon.
Unless you are making a claim under Apple’s limited one-year product warranty, Apple will not “exchange” products purchased in-error through third-party retailers.
iPad5 does not support Apple Pencil. For future reference, here is link to the full compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
Have you checked to see if you can return it for an exchange or refund?
Often there’s a date before which an item can be returned even from third party sellers.
How to replace Apple Pencil Gen 2 from Amazon