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Level 1

5 points

How do I know what box to send my old phone back in for the trade in credit - we got 2 boxes

I am trading in 2 phones does it matter which box I use for each phone for the return?

iPhone 8, iOS 14

Posted on Oct 18, 2021 4:38 PM

Top-ranking reply

Level 10

167,375 points

Posted on Oct 18, 2021 7:24 PM

See if the label has any kind of unique number of it and call AppleCare with them.

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