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Transferring data

Hello all. I just upgraded from an 8 to an iPhone 13 mini. I did not transfer sim cards beforehand (didn’t say to on the directions Verizon gave me) now I have my old phone and new phone and neither will let me makes calls - what do I do? Do I reset the network on the new phone? I have to send back my old phone cause it’s a trade in . Thank you

Windows, Windows 10

Posted on Oct 18, 2021 5:48 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2021 5:50 PM

I suggest contacting Verizon support. They should be able to get this straighten out for you. Most likely they just need to provide you with a new SIM card.

1 reply

Transferring data

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