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Returning broken phone with possible photos & data still inside.

I'm returning my cracked, black-screen iphone XR after receiving my replacement. I can still hear notifcations and sounds from my broken phone tho.

I have NOT done an icloud back up for my photo gallery nor for apps from my broken phone. I was able to get some back but the rest did not transfer to my new phone (including my contacts).

Does that mean others can still access to my data (photos/personal info) in my broken phone? Is there another way I could erase them before I return it to my phone provider?

Posted on Oct 18, 2021 6:42 PM

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razmee209

Level 10

194,040 points

Posted on Oct 19, 2021 10:46 AM

basicphone101 wrote:

I'm returning my cracked, black-screen iphone XR after receiving my replacement. I can still hear notifcations and sounds from my broken phone tho.

I have NOT done an icloud back up for my photo gallery nor for apps from my broken phone. I was able to get some back but the rest did not transfer to my new phone (including my contacts).

Does that mean others can still access to my data (photos/personal info) in my broken phone? Is there another way I could erase them before I return it to my phone provider?

Step #5 If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

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Returning broken phone with possible photos & data still inside.

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