Just received my iPhone 13 Pro and Starkey hearing aid cannot be discovered to be paired. Hearing aid worked with no problem with my older iPhoneXR. Is there a glitch in the IOS? It will not pair with the "Thrive" app for hearing device too.
Solved!!
Need to pair each ear piece one at a time leaving the other piece off. Do not turn on both ear pieces when pairing. Pair left side first with the right ear piece on "off". When left side is paired, turn on right ear piece and pair. My mistake was turning on both pieces to pair and it would not pair. Hope that helps for folks who are having problems.
Solved!!
Need to pair each ear piece one at a time leaving the other piece off. Do not turn on both ear pieces when pairing. Pair left side first with the right ear piece on "off". When left side is paired, turn on right ear piece and pair. My mistake was turning on both pieces to pair and it would not pair. Hope that helps for folks who are having problems.
I paired mine through assessability and then scrolling down to Hearing Aid’s and start pairing from there. As I mentioned before it needs to be paired One ear piece at a time, for Srarkey brand. Good luck.
You should contact Starkey support for assistance with pairing their hearing device.
Solved!!!
Just received my iPhone 13 Pro and Starkey hearing aid cannot be discovered to be paired. Hearing aid worked with no problem with my older iPhoneXR. Is there a glitch in the IOS? It will not pair with the "Thrive" app for hearing device too.
Glad you were able to figure out the issue. Not being familiar with the Starkey, I needed to try and establish if it is originally done in Accessibility or through the app or Bluetooth. Many devices connect and pair differently.
Thank you so much - it worked. why in the world did they change it?
Iphone 13 Pro will not pair with Starkey hearing device
