Trackpad Multitouch Issues With M1 MacBook Air

Hello,


I've been having issues with my new M1 MacBook Air. Multitouch gestures (specifically pinch to zoom) are bugging out when I try to pull them off. The gesture will work halfway through before cutting out, and moving the mouse cursor instead. I've already tried restarting, creating a new user, booting into safe mode, and running the Apple diagnostic tests, but none of these seemed to of worked. If there's anything else I can do, please help me out.


Thank you.

MacBook Air 13″, macOS 11.6

Posted on Oct 18, 2021 9:34 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2022 6:06 AM

Got the same issues on M1 Pro 14" sometimes (pinch zooming does not respond or the "slide to change app/desktop" feature does not work - the gesture with 3 or 4 fingers from left to right). If that happens, the multi view (F3-Key) does not respond either.

Workaround is to go to terminal and type in:


killall Dock


This restarts everything (takes under one second) and all is back to normal. Therefore I'm 100% confident that its a software and not a hardware issue.

Hope this helps someone here or the development team to find the bug.

30 replies
Question marked as Top-ranking reply

Jan 18, 2022 6:06 AM in response to BlazerWerewolf3

Got the same issues on M1 Pro 14" sometimes (pinch zooming does not respond or the "slide to change app/desktop" feature does not work - the gesture with 3 or 4 fingers from left to right). If that happens, the multi view (F3-Key) does not respond either.

Workaround is to go to terminal and type in:


killall Dock


This restarts everything (takes under one second) and all is back to normal. Therefore I'm 100% confident that its a software and not a hardware issue.

Hope this helps someone here or the development team to find the bug.

Nov 28, 2021 3:59 PM in response to ikenns

Perhaps to register this issue through Product Feedback

could do better general service to entire group of users.


• Product Feedback - Apple

https://www.apple.com/feedback/


Choices and details are entered into site pages. Also contact

info is asked. ~ In case situation(s) are unique enough to get

their interest in a topic, to garner a reply from Apple.


Otherwise, contact them by going to Get Support.


Good luck & happy trails! ☺︎

Jan 16, 2022 11:31 AM in response to Omar_A1

I have the same issue... not only with Adobe software but also with Sketch App and other graphic softwares. For the most part, only pinch/zoom is affected but sometimes, trackpad gets completely irresponsive. When just pinch/zoom is affected, I can fix by disabling and enabling back the pinch zoom option from the preferences but when trackpad is not responding at all, I have to reboot. My Mac is the M1 Pro Max, it's up-to-date as well as all softwares installed. I don't have Rosetta installed neither use any softwares here that haven't been optimized for the M1 yet. It's pretty frustrating a brand new Mac, only 2 months old, with issues already. I am waiting the Omicron surge calms down to take to Apple.

Jan 13, 2022 11:22 AM in response to BlazerWerewolf3

Hello, I have the same problems with my new Macbook Pro 16" M1 Max with 32GB RAM and 1TB storage, it started happening since the latest os update. All of a sudden pinch zooms stops working, sometimes in Safari, sometimes elsewhere, and after waiting some time, several seconds to a minute it resumes again. It is very annoying, never had such problem with my 2014 Macbook Pro. It is strange because it was mentioned in the bug fixes with the latest os update and I never had the issue before the fix :) Hope Apple would soon unfix it :)

Oct 19, 2021 5:57 PM in response to Omar_A1

Hi, thanks for responding,


Yes, the problem persisted after going into safe mode, as well as creating a new user account.


I'm currently running macOS version 11.6, which shipped with my device, and started to notice the issue a few days into using it. Like I said in my original post, I'm mostly experiencing it with the "Zoom in or out" gesture. It will either work halfway through before cutting out and moving the mouse cursor instead, or it just won't work at all. It also doesn't seem to be an app-specific issue, since I already tested it out on many in-box applications (Safari, Maps, Photos, and Preview).


Hope this answers your questions.

Nov 5, 2021 7:26 AM in response to BlazerWerewolf3

I have exactly same problem on a new M1 Pro 14 inch. It was shipped with MacOS 12.X. I've been reading that many people have problems with trackpad after upgrading OS but I found all of them to complain about some double tapping and scrolling issues.

I do have small scrolling issues but pinch to zoom is the one which drives me crazy. I was worried that it may be a hardware issue since not many people complain about it. I am considering to take my back to apple unless I verify that more people have that issue. So far it's you and me only that I found :(

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Trackpad Multitouch Issues With M1 MacBook Air

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