Телефон сам выключился и не реагирует на попытки включение / The phone turned off by itself and does not respond to attempts to turn on

Здравствуйте,

Вчера мой айфон самопроизвольно выключился, я помню как он издал короткую вибрацию, но этому значения я не придал. Телефон был у меня в кармане, перепадов температур не было, тряски и механических воздействий тоже не было, заряда на нем было 47 процентов, чего бы мне хватило на остаток дня.

Телефон не реагирует на попытки включения, как бы долго кнопку энергии я не держал. Абсолюто черный экран. На подключение к зарядке так же не реагирует. Заряжаю только официальной зарядкой от apple.


Заранее спасибо за ваш ответ



Данил Шаповалов




Hello,

Yesterday my iPhone turned off spontaneously, I remember how it emitted a short vibration, but I did not attach any importance to this. The phone was in my pocket, there were no temperature changes, there were no shaking or mechanical influences either, the charge on it was 47 percent, which would have been enough for me for the rest of the day.

The phone does not respond to attempts to turn it on, no matter how long I hold the power button. Absolutely black screen. It also does not react to the connection to charging. I charge only with an official charger from apple.



Thanks in advance for your reply.



Danil Shapovalov

iPhone 11, iOS 14

Posted on Oct 18, 2021 9:34 PM

Reply

Similar questions

1 reply

Oct 19, 2021 3:43 PM in response to DANCHIKBELSHAP

Hey there DANCHIKBELSHAP,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues turning on your device. We're happy to provide some assistance.


Let's follow the steps outlined in this helpful resource that relates to the issue you're having:


If your iPhone won't turn on or is frozen


If you continue to experience issues, please reach out to Apple directly here: Get Support


We hope this helps.


Have a great day!

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Телефон сам выключился и не реагирует на попытки включение / The phone turned off by itself and does not respond to attempts to turn on

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