Memoji sticker lag. My octopus Memoji stickers are showing up like to us instead of the actual octopus.

Posted on Oct 18, 2021 10:19 PM

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4 replies

Oct 24, 2021 11:49 AM in response to Unbothered_soul

Thanks for getting back with us about this, Unbothered_soul. We appreciate you taking those steps. Memojis are such a fun way to express ourselves, so we totally get wanting that to work as it should. Let's try a few more things. First, let's delete and recreate your Memoji, following the steps here: Use Memoji on your iPhone or iPad Pro. Next, please try using this Memoji while your iPhone is charging and when not, as well as on Wi-Fi and then just a cellular connection.


Let us know how this testing goes, please! Take care.

Oct 19, 2021 4:25 PM in response to Unbothered_soul

Hello Unbothered_soul,


Thanks for reaching out to Apple Support Communities. We've reviewed your question and it looks like you’re noticing some unexpected behavior with your Memojis. It's understandable that you'd want this resolved, so allow us to assist with that. Let’s start by taking the following steps, which may help with this behavior: restart your iPhone, make sure it is up to date and close the Messages app and reopen it.


1. Restart your iPhone

2. Update your iPhone, iPad, or iPod touch

3. Close an app on your iPhone or iPod touch


If you have follow-up questions, please let us know. We're here for you. Have a fantastic day!

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Memoji sticker lag. My octopus Memoji stickers are showing up like to us instead of the actual octopus.

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