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Hi

I would like to request a refund for a prequel debit from my account, this wasn’t authorized, thank you

Posted on Oct 19, 2021 1:17 AM

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Question marked as Best reply

Posted on Oct 19, 2021 1:30 AM

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Apple Card
    1. You may know your --> See your Apple Card spending history
    2. Also, you may want to --> Manage Apple Pay cards and activity on iPhone
    3. Report an unknown transaction or dispute a charge --> If you see an Apple Services charge you don't recognize on ...
  3. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


3 replies
Question marked as Best reply

Oct 19, 2021 1:30 AM in response to BlvkHoody

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Apple Card
    1. You may know your --> See your Apple Card spending history
    2. Also, you may want to --> Manage Apple Pay cards and activity on iPhone
    3. Report an unknown transaction or dispute a charge --> If you see an Apple Services charge you don't recognize on ...
  3. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


Oct 19, 2021 1:30 AM in response to BlvkHoody

You are addressing this to another user and not to Apple in this forum.


Apple Support Community Forum


This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.



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