You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't update or restore my iphone xs

I have signed into itunes on my mac and PC and still get 4013 error code.

My iphone is in an apple logo booting loop.

what else can I try?

Posted on Oct 19, 2021 3:32 AM

Top-ranking reply

Level 10

209,049 points

Posted on Oct 19, 2021 5:19 AM

See this Apple article:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch

If you have a Windows OS computer, click >>latest version of iTunes<<

View in context

Similar questions