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I can't update or restore my iphone xs

I have signed into itunes on my mac and PC and still get 4013 error code.

My iphone is in an apple logo booting loop.

what else can I try?

Posted on Oct 19, 2021 3:32 AM

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Level 10

208,407 points

Posted on Oct 19, 2021 5:19 AM

See this Apple article:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT201444

If you have a Windows OS computer, click >>latest version of iTunes<<

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Best reply

Level 10

208,407 points

Oct 19, 2021 5:19 AM in response to susanfromaltrincham

See this Apple article:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT201444

If you have a Windows OS computer, click >>latest version of iTunes<<

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I can't update or restore my iphone xs

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