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Iphone X unresponsive screen

My kid has an iPhone X, and the screen is unresponsive. There is no damage to the phone or anything, it just stopped responding. I've tried to do the reset as explained if the site but still nothing. I read that Apple used to fix this for free but bo longer does. Is there anything else I can do? I just purchased the phone in 2020 and do not want to spend hundreds of dollars to fix something that is defective and do not want so spend 1000 on a new phone.

iPhone X

Posted on Oct 19, 2021 9:11 AM

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Posted on Oct 19, 2021 12:53 PM

I suspect your two options at the end are inevitable, however

Try 1 then 2

  1. If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support There is no guarantee you can save any data since your last backup if you need to use the Restore option.
  2.  arrange a service or repair https://support.apple.com/iphone/repair/service


3 replies
Question marked as Best reply

Oct 19, 2021 12:53 PM in response to Tjkelley05

I suspect your two options at the end are inevitable, however

Try 1 then 2

  1. If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support There is no guarantee you can save any data since your last backup if you need to use the Restore option.
  2.  arrange a service or repair https://support.apple.com/iphone/repair/service


Iphone X unresponsive screen

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