Purchased Music Suddenly Unavailable

Question

Purchased Music Suddenly Unavailable

I recently purchased and activated a new iPhone 13. I previously had an iPhone 6s Plus. After I transferred all of my information and data to the new phone, I noticed two albums in my library l, The Great Collapse and Absolute Hope Absolute **** by Fit for an Autopsy, were greyed out and when I tried to play them, it said they were not available in my country or region, even though I was able to listen to them perfectly fine a day or two ago. I have other albums from them, Hellbound and The Depression Sessions, that still work perfectly fine. Also, in the iTunes app, I can see both albums and it says they’re purchased but I have no option to download. I was wondering if anyone else is having this issue and if it is something with Apple, the music creators/publishers, or my new phone. Thank you.

iPhone 13, iOS 15

Posted on Oct 19, 2021 9:29 AM

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Answer 1

Oct 20, 2021 10:05 AM in response to DefiantWalnut

Hello DefiantWalnut,

Welcome to the Apple Support Communities. From your post, it appears two specific albums are not playable. We'll do what we can to help.

This can provide a few explanations for you even though it was fine a few days ago: If your songs are grayed out

If you feel this might be done in error, try restarting your device and accessing the content again: Restart your iPhone

Also, if you haven't already, be sure to update the iPhone to the latest version (iOS 15.0.2): Update your iPhone, iPad, or iPod touch

If you still aren't able to access those albums, reach out to Apple Support directly: Get Support

Kind regards.

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Answer 2

nachista

Level 1

8 points

Nov 19, 2021 8:10 AM in response to DefiantWalnut

I am having the same problem, only on a larger scale. Some albums allowed me to go back into itunes store app and redownload the purchased music that was saying "not available in your area" after I upgraded from an iphone 6 to an iphone 13 pro. But some albums do nothing when I click the download button and I can't purchase them again because it is showing as already purchased in the app. None of the fixes on here have fixed my problem

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Purchased Music Suddenly Unavailable

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