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So when I go to reinstall, it can’t find a drive! Assume this means the HD on my MacBook is dead?

Just got in to see my MacBook can’t find a start up drive

MacBook Pro 13″, macOS 10.14

Posted on Oct 19, 2021 10:16 AM

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Level 9

69,296 points

Posted on Oct 19, 2021 7:04 PM

What is the exact model of the laptop? You can get this information by entering the serial number here:

https://checkcoverage.apple.com/

Here is an Apple article with details about this issue and some steps to try to fix it:

If your Mac doesn't start up all the way - Apple Support

Edit: Also try running the Apple Diagnostics.

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Top-ranking reply

Level 9

69,296 points

Oct 19, 2021 7:04 PM in response to Stu1102

What is the exact model of the laptop? You can get this information by entering the serial number here:

https://checkcoverage.apple.com/

Here is an Apple article with details about this issue and some steps to try to fix it:

If your Mac doesn't start up all the way - Apple Support

Edit: Also try running the Apple Diagnostics.

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So when I go to reinstall, it can’t find a drive! Assume this means the HD on my MacBook is dead?

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