Death wheel clicking “transform” after update

Question

Death wheel clicking “transform” after update

Hey all,

This morning I updated my MBP and FCP. I opened a library I had been working on last night and went to transform a basic title. Initially I would see the spinning wheel of death after I set my first key frame and attempted to navigate backwards a frame using the left arrow key. I searched on here and found a suggestion to reset preferences after force quitting by pressing and holding command and option when loading FCP.

After I reloaded FCP and reloaded my library and project, I attempted the same thing and now I get the spiny wheel of death immediately as I hit transform.

Looks like the auto detection of the MBP version below is wrong. It’s running OS 11.6 and FCP 10.6

Update: if I leave the spiny wheel of death alone I eventually get “Your system has run out of application memory” and it shows FCP using 51GB. The project in question has a 15s video clip and a couple of basic titles.

Any ideas?

Posted on Oct 19, 2021 10:38 AM

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Answer 1

Oct 19, 2021 11:57 AM in response to Petrolhead_USA

Uninstall Chrome and its “keystone” daemons and agents. Then delete FCP and download a fresh copy.

To see why Chrome and friends affect professional applications, see https://chromeisbad.com

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Answer 2

Tom Wolsky

Level 10

152,815 points

Oct 19, 2021 10:39 AM in response to Petrolhead_USA

Post an EtreCheck report https://etrecheck.com giving the application full disk access in System Preferences. When it finishes the scan, click Share Report and choose "Copy Report.” Use the Additional Text button to paste the report into the reply.

What OS and FCP versions did you update from?

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Answer 3

Tom Wolsky

Level 10

152,815 points

Oct 19, 2021 11:54 AM in response to Petrolhead_USA

Two problems I notice; one is that the system drive is too full and doesn’t have enough free space to function properly. There should be 15%. Unfortunately the system snapshots are taking up a lot of space and not releasing it to applications. The other problem is that you have Chrome installed, or left overs of having it installed. Check out chromeisbad.com to see hope to remove these bits. You might also have to reinstall the application.

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Answer 4

Oct 20, 2021 12:19 PM in response to Petrolhead_USA

You should be able to get a list of what old versions you had in the System Information report. Click the apple in the upper left-hand corner, hold down the Option key, then click System Information. Then click Installation and peruse.

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Answer 5

Oct 19, 2021 11:10 AM in response to Tom Wolsky

I didn't note the versions before the update but I'm pretty good about keeping it up to date (the MBP is only a couple of months old but is the 13" 2020 model).

Is there another way to get you the information you asked about? I don't have enough info on EtreCheck and it looks like there is concern out there that some versions of that app contain malware. I'm not a fan of installing software if I don't absolutely have to :D

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Answer 6

Tom Wolsky

Level 10

152,815 points

Oct 19, 2021 11:12 AM in response to Petrolhead_USA

I don’t know where out there is, but it’s BS. The application was designed specifically for use in ASC has been used by hundreds of people over the years, probably multiple times every day.

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Answer 7

Oct 19, 2021 11:44 AM in response to Tom Wolsky

Etrecheck Report

Here you go

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Answer 8

Oct 28, 2021 5:38 AM in response to Tom Wolsky

Just wanted to update you. Thank you for looking into it. I cleaned up some space but still had the issue. It turns out it's an issue with a basic title. Not sure why but if I manipulated the title in various ways I could get FCP to crash. I had to find work arounds and have been able to get by.

Are there not any log files with FCP that will help to identify causes of issues like these?

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Death wheel clicking “transform” after update

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