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Safari not working on Facebook

Having so many problems with Safari on Facebook, always have to switch to Chrome if I want to comment. Sometimes it works, & sometimes I can't do anything. Called tech support > cleared Cache > still having probs. No idea if it's a Safari or FB problem.

iMac 21.5″, macOS 11.6

Posted on Oct 19, 2021 12:30 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2021 11:13 AM

Hey there LeslieBHarris,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues with Facebook when using Safari. We're happy to provide some assistance.


Let's follow the steps outlined in this helpful resource that relates to the issue you're having:


If Safari on Mac doesn't open a webpage or isn’t working as expected


We hope this helps.


Have a great day!

6 replies
Question marked as Top-ranking reply

Oct 20, 2021 11:13 AM in response to LeslieBHarris

Hey there LeslieBHarris,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues with Facebook when using Safari. We're happy to provide some assistance.


Let's follow the steps outlined in this helpful resource that relates to the issue you're having:


If Safari on Mac doesn't open a webpage or isn’t working as expected


We hope this helps.


Have a great day!

Oct 20, 2021 9:36 PM in response to Rob_H1

Safari opens in Facebook, it's just that more often than not, I can't post anything in a group. I type and nothing happens when I hit return, sometimes everything is just "white" and then I have to switch over to Chrome where I have no problems. I have sent messages about the problem to facebook as well, but I have no idea if the problem is with Safari or not.

Oct 24, 2021 10:35 AM in response to LeslieBHarris

Thank you for the reply LeslieBHarris!


To confirm, this only occurs when performing a specific action within the Facebook site? If so, we do recommend following the steps in the article we provided previously. If you have already followed those steps, we recommend that you continue to work with Facebook to determine if there is an issue they might be aware of on their end.


Cheers!

Nov 10, 2021 6:54 PM in response to Rob_H1

I'm afraid the issue is more about Safari than Facebook. If it works fine with other browsers, but just not Safari, doesn't that imply there's something about Safari that's unable to do what other browsers are? It's been happening for many months, and more recently, with updates, it's become near-impossible to interact with it at all. It becomes unresponsive, runs up RAM & CPU usage, and slows down my whole computer! And I have a very fast internet connection, and 64 GBs of RAM, so it shouldn't be having these kinds of issues. If a fix isn't going to be happening, I'll have to use another browser, which is mind-boggling, as one would think, intuitively, that Apple's own browser would enable us on Apple computers to have better functionality not less!

Safari not working on Facebook

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