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camack Author

Level 1

4 points

11 pro max

I am transferring from a 6s to an iphone 11 pro max. After transferring all data the ohone will not ring or make calls. Do i need to move the sim card from the 6s to the 11? If so I cant open the ii sim door

Posted on Oct 19, 2021 3:41 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

125,799 points

Posted on Oct 19, 2021 4:04 PM

Whether you need to swap the SIM depends on the carrier.

Some carriers will expect the SIM to be swapped, and some others expect to transfer the cellular plan electronically; no SIM swap.

Check with your carrier.

Here is how to swap the SIM: Remove or switch the SIM card in your iPhone - Apple Support

If you can’t get the SIM to eject, make an appointment at a carrier store or at an Apple Store, and they should be able to help.

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