Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone is connected to WiFi but still I can’t update my phone

I can’t update my phone

Posted on Oct 19, 2021 6:08 PM

Reply
6 replies

Oct 19, 2021 7:11 PM in response to shaik124

shaik124 Said:

"My phone is connected to WiFi but still I can’t update my phone: I can’t update my phone"

-------


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

My phone is connected to WiFi but still I can’t update my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.