How do I go about this scenario. Have asked some iPad techs, and they said its as good as no use, if the original ID is not available.
The techs you took that iPad to were correct.
Without the help/aide of the previous owner if this iPad, that iPad is a dead, useless device.
No one here can help you.'
Apple WILL NOT help you.
If you can, attempt to return this device and get your money back!
Failing that, there is nothing more to be done.
Properly and responsibly recycle this electronics device.
It is a completely useless device.
Sorry.
If you decide to go down the path of purchasing used, secondhand Apple devices, again, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.
If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.
A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.
DO NOT take the iPad seller's word that this iPad is user activation lock free!
We have seen plenty of used iOS device purchasers get scammed.
User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.
Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.
So, buyer beware!
If purchasing a used device in-person, power the iPad ON
If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.
If the iPad powers up to any other screen, then forget purchasing this iPad.
You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.
Pass on the device!
If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.
Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.
If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!
Sorry & Good Luck to You!
The techs you took that iPad to were correct.
Without the help/aide of the previous owner if this iPad, that iPad is a dead, useless device.
No one here can help you.'
Apple WILL NOT help you.
If you can, attempt to return this device and get your money back!
Failing that, there is nothing more to be done.
Properly and responsibly recycle this electronics device.
It is a completely useless device.
Sorry.
If you decide to go down the path of purchasing used, secondhand Apple devices, again, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.
If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.
A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.
DO NOT take the iPad seller's word that this iPad is user activation lock free!
We have seen plenty of used iOS device purchasers get scammed.
User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.
Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.
So, buyer beware!
If purchasing a used device in-person, power the iPad ON
If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.
If the iPad powers up to any other screen, then forget purchasing this iPad.
You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.
Pass on the device!
If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.
Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.
If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!
Sorry & Good Luck to You!
You’re stuck. Activation lock (Activation Lock for iPhone, iPad, and iPod touch - Apple Support) will prevent you from ever using that device yourself. If the seller will not or cannot help you, there is nothing you can do. Activation lock is an anti theft measure, and sellers who sell, then disappear, are usually selling stolen devices.
Apple will not get involved in your situation as you’re not the original purchaser.
They were right: either have the original owner disassociate his/her Apple ID/iCloud with that device and prepare it for sale properly or tell them you will return the iPad for a refund because they sold you an unusable device.
I have purchased a used iPad for my kids school work, unfortunately upon update to iOS15, the iPad gone into locked mode and I couldn't open it. It's requesting Authentication code from 1st owner , and the person sold the item is not responding.
