Mail app not showing notifications in Notification Center but shows badges

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10 points

Mail app not showing notifications in Notification Center but shows badges

I have iPhone SE 2020 running iOS 15.0.2. I have Gmail, Outlook and iCloud accounts configured on my Apple Mail app. Previously whenever I used to get new email I received notifications in my Notification Center. But now it has stopped. I do get the unread emails badges updated on the Mail app icon.

I checked the notification settings and nothing seems to be wrong there. I have tried the below things.

Turning off and back on the notifications
Uninstalling the app

How can I fix this issue?

iPhone SE, iOS 15

Posted on Oct 19, 2021 10:43 PM

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Answer 1

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naveenm31 Author

Level 1

10 points

Oct 24, 2021 10:03 AM in response to naveenm31

Ok. Finally figured out what was the problem.

I needed to enable the Alerts for each of the accounts. Go to ‘Settings > Mail > Notifications > Customise Notifications > Gmail’ and enabled Alerts.

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Answer 2

Eric--F

Community Specialist

Oct 20, 2021 4:55 PM in response to naveenm31

Hello naveenm31,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with not getting Mail notifications in Notification Center. Do you have a Focus set that may be preventing them from coming through? This article goes over how to check: Turn a Focus on or off on iPhone

When you say you uninstalled the app, are you referring to the Mail app, or the individual accounts within the Mail app?

Cheers!

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Answer 3

naveenm31 Author

Level 1

10 points

Oct 20, 2021 8:52 PM in response to Eric--F

I verified and the Focus mode is turned off. Below is the screenshot. I uninstalled the Mail app but I did not try removing the individual accounts of Gmail, iCloud and Outlook.

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Answer 4

Sharon_419

Community Specialist

Oct 24, 2021 12:21 PM in response to naveenm31

Thank you for letting us know naveenm31,

We're glad to see that the issue is resolved. Have a great day.

Cheers!

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Mail app not showing notifications in Notification Center but shows badges

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