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My iPad Pro is not charging. It has the lightning bolt in battery icon but still not charging

My iPad Pro is not charging. It has the lightning bolt in battery icon but still not charging


iPad Pro, iPadOS 14

Posted on Oct 20, 2021 5:47 AM

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Question marked as Best reply

Posted on Oct 20, 2021 5:49 AM

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Best reply

Oct 20, 2021 5:49 AM in response to AnthDun

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


My iPad Pro is not charging. It has the lightning bolt in battery icon but still not charging

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