My 8 or 9 iphone's screen is frozen and the instructions for unfreezing it don't work. There is plenty of battery life. Any ideas, please?

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Level 1

4 points

My iPhone11's screen is frozen and there is plenty of battery. The instructions for unfreezing don't work. Ideas, please.

iPhone 11

Posted on Oct 20, 2021 9:01 AM

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Answer 1

Level 10

167,525 points

So you either have an iPhone 8, 9 (which doesn’t exist) or 11? Which is it?

If you tried all the steps in the article you came here from and it didn’t work proceed to the last step and contact Apple Support.

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Answer 2

I assume you tried force restarting? that usually works.

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