My Apple ID is locked

I bought a game on my older account when I was younger, and now can’t update it because that account is locked for some reason. And I can’t get it unlocked because I have a new phone number that isn’t the trusted phone number on the account. I just wanna play minecraft. Help.




[Re-Titled by Moderator]

iPhone XS

Posted on Oct 20, 2021 2:47 PM

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Question marked as Top-ranking reply

Posted on Oct 21, 2021 1:28 PM

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, try Twitter


https://twitter.com/AppleSupport.   - 

3 replies
Question marked as Top-ranking reply

Oct 21, 2021 1:28 PM in response to Idekhonestly

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, try Twitter


https://twitter.com/AppleSupport.   - 

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My Apple ID is locked

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