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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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AirPods seems to be quieter after I cleaned it off

So I tried cleaning my Left airpod by scraping off the earwax with a thumbtack, i didnt use that much pressure but now it seems to be quieter after i cleaned it off, is there any way i can resolve this issue?



[Re-Titled by Moderator]

Posted on Oct 20, 2021 8:30 PM

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Question marked as Top-ranking reply

Posted on Oct 21, 2021 2:38 PM

Hello Winterstream603,


Thanks for using the Apple Support Communities. We understand that you're having an issue with your AirPods after cleaning them. If you didn't follow the cleaning directions provided in article, How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods, it's possible that you damaged the speaker. You might want to take them in for an inspection at this point. You can use the article below to assist with locating repair centers in your area.


Find Locations

Get Support


Best regards.





1 reply
Question marked as Top-ranking reply

Oct 21, 2021 2:38 PM in response to Winterstream603

Hello Winterstream603,


Thanks for using the Apple Support Communities. We understand that you're having an issue with your AirPods after cleaning them. If you didn't follow the cleaning directions provided in article, How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods, it's possible that you damaged the speaker. You might want to take them in for an inspection at this point. You can use the article below to assist with locating repair centers in your area.


Find Locations

Get Support


Best regards.





AirPods seems to be quieter after I cleaned it off

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