Not able to Allow Calls on Other Device from iPhone

Hello Apple Community,


I am using MacBook Air (M1, macOS Big Sur 11.6) and iPhone 12 (15.0.2) and I want to allow call on MacBook Air from iPhone. When I am allowing this feature from iPhone - I am getting an error i.e 'Cannot Turn On Calls on Other Devices, FaceTime and iCloud must be signed in to the same Apple ID to enable Calls on Other Devices."


Then I checked the account for FaceTime and iCloud in both Mac and iPhone, I have signed in with same account, still I am not able to enable this feature in iPhone.


Kindly help!


Thanks,

Manish!

iPhone 12 mini

Posted on Oct 21, 2021 12:55 AM

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4 replies

Oct 22, 2021 5:39 AM in response to ManiShasank

Hi there ManiShasank,


Thank you for reaching out in Apple Support Communities. It sounds like you can’t make calls on your Mac since you can’t enable that feature. Help has arrived.


We highly recommend carefully reviewing these articles to ensure that not only are you signed in with the same Apple ID, but that you're meeting any additional requirements as well:


Make and receive calls on your Mac, iPad, or iPod touch

Make and receive phone calls on your Mac

Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch


We look forward to hearing about the results.


Have a great rest of your day!

Nov 10, 2021 4:05 PM in response to SnickZ.

receiving phone call on other devices is not working for me. I have a computer at work and another computer at home, plus ipads. they are are not in the same wifi network, as required. Does it mean i can't use this feature because that or just means the same wifi where my phone is at the time of the call ?

All my devices are never going to be on the same network. even at home i have 2 different wifi segments.


please let me know.

tk

dc

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Not able to Allow Calls on Other Device from iPhone

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