Cannot make Iphone calls on Mac Facetime

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Cannot make Iphone calls on Mac Facetime

I am trying to use my Mac to make calls through my Iphone. I get the message that my Iphone is not configured to use this Mac. I go into Iphone Phone settings and try to turn on "Calls on Other Devices." I get n error message "Cannot Turn on Calls on Other Devices" because "Facetime and Icloud must be signed in to the same Apple ID to enable Calls on other Devices."

They are on the same ID and are on the same WiFi. This makes no sense at all, but I cannot find a way to solve it.

Posted on Feb 2, 2022 1:33 PM

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Answer 1

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Erica_S1

Community Specialist

Feb 3, 2022 10:26 AM in response to Jim Lewis

Hi there Jim Lewis,

We understand you're experiencing an issue with setting up iPhone Cellular Calls on your Mac, and we'd like to share a resource that can help.

Check it out here: Make and receive calls on your Mac, iPad, or iPod touch

Specifically, take a look at the section below:

"Set up iPhone Cellular Calls

You can use iPhone Cellular Calls with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. It works when your devices are near each other and set up as follows:

Each device is signed in to iCloud with the same Apple ID.
Each device is signed in to FaceTime with the same Apple ID.
Each device has Wi-Fi turned on.
Each device is connected to the same network using Wi-Fi or Ethernet.
On your iPhone, go to Settings > Phone > Calls on Other Devices, then turn on Allow Calls on Other Devices.
On your iPad or iPod touch, go to Settings > FaceTime, then turn on Calls from iPhone.
On your Mac, open the FaceTime app, then choose FaceTime > Preferences. Click Settings, then select Calls From iPhone.

If your carrier supports Wi-Fi calling on other devices, you can set up those devices to make and receive calls even when your iPhone isn't turned on or nearby. Learn about Wi-Fi calling."

We hope this helps.

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