After updating to iOS15, my iPhone 7 storage shows more available capacity than how much is actually free.

When I go to the iPhone Storage option, it says I’ve used about 30GB, but after scrolling down, the value for Photos alone is 32GB, and I don't have iCloud. (plus, if you add up my app data and documents, its much more) Before the iOS 15 update, I had about 48GB out of 128GB occupied, but suddenly it has fallen, even though I haven't cleared up any storage. People say it's an iOS15 storage bug...hopefully there's nothing wrong with my phone?

iPhone 7, iOS 15

Posted on Oct 21, 2021 2:36 AM

Reply
6 replies

Oct 22, 2021 8:06 AM in response to muthscaca

Hi muthscaca,


We see your storage isn't reporting correctly on your device. We wouldn't suspect there to be any issue with your hardware based on what's happening. If you go to Settings > General > About does the storage report properly there? Does restarting the device help? Which version of iOS 15 are you running specifically?


We look forward to hearing back from you.


Take care.

Oct 23, 2021 8:30 AM in response to itsshashwat14

Hello,


I've done both of what you said ( checking your storage from Settings-->General-->About--> See for Capacity And Available! And try restarting your iPhone), but it still shows wrong values everywhere...hard resetting didn't work too...I've contacted apple support too, but they don't seem to think its an issue, maybe an update bug, and it might be fixed soon. they say there's nothing wrong, just that the value shown is incorrect (bug/glitch). hopefully my iPhone is fine...another iPhone I've checked just to see if the problem is present, but it doesn't seem so.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

After updating to iOS15, my iPhone 7 storage shows more available capacity than how much is actually free.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.