Apple Update broke my phone

We updated our iphone XS with the new update and my phone stopped working. It will not let us restore it to a previous date/version and is getting stuck on the apple sign and turning off so we cannot use it. Has this happened to anyone else? The phone is not broken so the hardware is good. It only stopped working after we updated the software.

iPhone XS

Posted on Oct 21, 2021 1:07 PM

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Posted on Oct 21, 2021 1:15 PM

jasaro wrote:

We updated our iphone XS with the new update and my phone stopped working. It will not let us restore it to a previous date/version and is getting stuck on the apple sign and turning off so we cannot use it. Has this happened to anyone else? The phone is not broken so the hardware is good. It only stopped working after we updated the software.

look here If your iPhone is stuck on the Apple logo - Apple Support

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Question marked as Top-ranking reply

Oct 21, 2021 1:15 PM in response to jasaro

jasaro wrote:

We updated our iphone XS with the new update and my phone stopped working. It will not let us restore it to a previous date/version and is getting stuck on the apple sign and turning off so we cannot use it. Has this happened to anyone else? The phone is not broken so the hardware is good. It only stopped working after we updated the software.

look here If your iPhone is stuck on the Apple logo - Apple Support

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Apple Update broke my phone

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