if my iPhone says to connect to iTunes and disabled I can only get in by erasing the phone I don't want to lose everything I have

so my iPhone was dropped and. broke the screen, the screen started touching on its own and put my password wrong to many times. in order to unlock it says to connect to iTunes will I have to restore my phone and lose everything or can I just take the lock off


iPhone 11 Pro Max, iOS 14

Posted on Oct 21, 2021 2:40 PM

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1 reply

Oct 21, 2021 3:55 PM in response to helpdisabledphone

helpdisabledphone wrote:

so my iPhone was dropped and. broke the screen, the screen started touching on its own and put my password wrong to many times. in order to unlock it says to connect to iTunes will I have to restore my phone and lose everything or can I just take the lock off

You wouldn't lose any data because you can restore back from your backup as outlined here If you forgot your iPhone passcode - Apple Support

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if my iPhone says to connect to iTunes and disabled I can only get in by erasing the phone I don't want to lose everything I have

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