Volume up and down do not work when on home screen and the device is locked.

Volume up and down do not work on assistive touch when on home screen and the device is locked, the volume up and down buttons physically press work neither when locked when unlocked though they work like a charm, any fix? Common issue or just a bug?

Posted on Oct 21, 2021 2:49 PM

Reply
1 reply

Oct 22, 2021 2:04 PM in response to aakashdas

Hello aakashdas,


Thanks for reaching out through the Apple Support Communities about that behavior with adjusting your volume while your iPhone is locked.


Is your iPhone all up to date? Update your iPhone, iPad, or iPod touch


Does that persist after restarting your iPhone? Restart your iPhone


If so, you’ll want to reach out to Apple Support so they can look into this behavior further: Contact Apple Support


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Volume up and down do not work when on home screen and the device is locked.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.