Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cant erase my devise because its desabled and not connected to the wiDo

I have a disabled iPhone that I’m trying to erase using find my iPhone, but the problem is that it requires the device to be connected to the internet and it’s not

iPhone 11, iOS 13

Posted on Oct 21, 2021 2:51 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2021 2:55 PM

No, an iPhone must be connected to a computer with iTunes installed to restore it, not WiFi.


If you forgot the passcode on your iPhone, or your iPhone is disabled -

https://support.apple.com/en-us/HT204306

2 replies

cant erase my devise because its desabled and not connected to the wiDo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.