Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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ferenc244 Author

Level 1

5 points

Cannot sign out of iCloud. Open Photos to disable iCloud Photos.

I am trying to sign out of an iCloud account but the Photos app is not allowing it to happen. I am on BigSur.

I am going in via System Preferences >Apple ID: iCloud and trying to uncheck "Photos".

Then I get a message saying: "Open Photos to disable iCloud Photo Library

The Photos app was recently updated. Open Photos to update your library before disabling iCloud Photos".

Then I click on "Open Photos...". Photos opens but nothing appears to happen.

This is confirmed by trying to sign out of iCloud again and seeing the same messages.

Things I have tried already with no success:

Rebooting machine
Checking for Software Updates
Forced repair of the Photos library (by Command-Option clicking on Photos app)
updated apple pay card.

Does anyone have any suggestions for what to try next?

Thanks, Ferenc

Posted on Oct 21, 2021 4:26 PM

Best reply

ferenc244 Author

Level 1

5 points

Posted on Oct 21, 2021 4:44 PM

If I try to sign out in AppleID\Overview, then I receive the below error: ...Open photos.... and after that:

"Your iCloud account could not be removed at this time. Turn off all iCloud services and try again"

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Cannot sign out of iCloud. Open Photos to disable iCloud Photos.

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