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Level 1

4 points

Updates ios 15.0.2

the problem is that it is unable to install updates on my mobile. Can you please help me to solve this? Thank you

iPhone 11, iOS 14

Posted on Oct 21, 2021 11:14 PM

Top-ranking reply

Level 9

66,982 points

Posted on Oct 21, 2021 11:17 PM

Can you post a screenshot, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.

You can also check out this article for help -

If your iPhone, iPad or iPod touch won’t update

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