iCloud+ Custom Domains and Shared Mailboxes

Does the custom domain feature in iCloud+ allow you to set up a shared mailbox that can be accessed by all family members? For example, for using a single, shared mailbox for a family business (e.g., support@mycustomdomain.com).

Posted on Oct 22, 2021 2:45 AM

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2 replies

Oct 27, 2021 10:10 AM in response to Migola

Thanks, Migola. I agree that this is a needed feature.


I am currently testing whether it’s possible to manually add a custom email address to another family member’s device using POP settings. So far, I haven’t been successful. The custom email appears to work more like an alias for your primary Apple email address, so adding the custom email manually to someone else’s account does not seem possible without giving them access to your primary email address.


I am going to leave this question open in case someone figures this out.

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iCloud+ Custom Domains and Shared Mailboxes

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