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My iphone 11's screen has got frozen ?? Unable to even switch it off.. Kindly help with what to do

Suddenly the screen of my iphone 11 has got frozen. I am unable to even restart it or switch it off. It was also showing emergency calls only thus i removed and inserted the sim again. Pls help with the best resolution ASAP.

Why does this happen when neither my iphone fell or nothing

iPhone 11, iOS 14

Posted on Oct 22, 2021 4:28 AM

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Question marked as Top-ranking reply

Posted on Oct 22, 2021 4:41 AM

It can take 30 seconds or more. If that continues to fail then see the process below, using the Update option if possible.

Work all through it.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.


3 replies
Question marked as Top-ranking reply

Oct 22, 2021 4:41 AM in response to palak96

It can take 30 seconds or more. If that continues to fail then see the process below, using the Update option if possible.

Work all through it.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.


My iphone 11's screen has got frozen ?? Unable to even switch it off.. Kindly help with what to do

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