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User profile for user: manougates
manougates Author
User level: Level 1
4 points

I can't see my iphone in Itunes

Hello,


I have a new PC and just installed iTunes but I can't see my iphone in iTunes. I tried all the possible online tips including update/check driver but nothing works. Could you please assist?

Thank you

iPhone SE

Posted on Oct 22, 2021 5:48 AM

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User profile for user: manougates
manougates Author
User level: Level 1
4 points

Posted on Oct 25, 2021 12:51 AM

Hi Lissy,


Thanks for your reply. The support link wasn't very helpful in my situation. I managed to solve the issue by downloading missing USB driver usbaapl64.inf. I installed the driver and it worked. For some reason, this driver was missing to the iTunes package I used to install iTunes app.

Have a good day.

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User profile for user: manougates
manougates Author
User level: Level 1
4 points

Oct 25, 2021 12:51 AM in response to Lissy_12

Hi Lissy,


Thanks for your reply. The support link wasn't very helpful in my situation. I managed to solve the issue by downloading missing USB driver usbaapl64.inf. I installed the driver and it worked. For some reason, this driver was missing to the iTunes package I used to install iTunes app.

Have a good day.

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I can't see my iphone in Itunes

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