I can't see my iphone in Itunes

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Level 1

4 points

I can't see my iphone in Itunes

Hello,

I have a new PC and just installed iTunes but I can't see my iphone in iTunes. I tried all the possible online tips including update/check driver but nothing works. Could you please assist?

Thank you

iPhone SE

Posted on Oct 22, 2021 5:48 AM

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Answer 1

Top-ranking reply

manougates Author

Level 1

4 points

Oct 25, 2021 12:51 AM in response to Lissy_12

Hi Lissy,

Thanks for your reply. The support link wasn't very helpful in my situation. I managed to solve the issue by downloading missing USB driver usbaapl64.inf. I installed the driver and it worked. For some reason, this driver was missing to the iTunes package I used to install iTunes app.

Have a good day.

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Answer 2

Lissy_12

Community Specialist

Oct 23, 2021 7:50 AM in response to manougates

Hi manougates,

We understand that your computer isn't recognizing your iPhone. We would recommend the steps in the following article that can help:

If your computer doesn't recognize your iPhone, iPad, or iPod

Hope this helps!

Have a great day.

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I can't see my iphone in Itunes

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