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Messenger not recieiving authentication codes

IPhone XS - my phone messages has stopped receiving the authentication codes from my work and other several other places too. What is weird is my secondary authorization is a phone call to the same number - which did work (eventually). I have tried to have my phone service reset my account, have checked the settings on my Messages, nothing has helped. Any ideas?

iPhone XS

Posted on Oct 22, 2021 7:29 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2021 8:35 AM

Hi kbradbury5,


Thanks for coming to Apple Support Communities for help today with your iPhone XS that no longer receives verification texts from your work and other places.


Please see: Block, filter, and report messages on iPhone. Is it possible Filter Unknown Senders is on?


If that's not the issue, are normal SMS from known senders coming through?


Have you talked to your work's IT department about the messages being sent?


Have a fantastic day!


2 replies
Question marked as Top-ranking reply

Oct 23, 2021 8:35 AM in response to kbradbury5

Hi kbradbury5,


Thanks for coming to Apple Support Communities for help today with your iPhone XS that no longer receives verification texts from your work and other places.


Please see: Block, filter, and report messages on iPhone. Is it possible Filter Unknown Senders is on?


If that's not the issue, are normal SMS from known senders coming through?


Have you talked to your work's IT department about the messages being sent?


Have a fantastic day!


Messenger not recieiving authentication codes

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