How do you get your money back from Apple cash

How do you get your money back from Apple Pay????? My account is locked and I want my money returned to my debit card

iPhone 7 Plus, iOS 15

Posted on Oct 22, 2021 9:21 AM

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1 reply

Oct 23, 2021 10:04 AM in response to Angeljo38

Hi Angeljo38,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with Apple Pay. We're happy to provide some information to get you in the right direction to assist.


If this is related to Apple Cash, you started from the best article to assist. Specifically the section that states:


"Go to your Apple Cash card


  • iPhone: Open the Wallet app, then tap your Apple Cash card.
  • iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
  • Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.


You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen steps. Learn more about identity verification


If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.


If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account."


If this is related to Apple Card, check out the steps here: Lock or unlock Apple Card


Should you continue to have an issue, reach out to Apple Support directly here: Contact Apple Support



Cheers!

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How do you get your money back from Apple cash

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